Frontline management jobs are ideal for graduates of management studies, as they’re generally entry level jobs. They’re the first rung of management and they operate under the guidance of senior management.
Many workplaces and industries provide frontline management jobs. They are, however, commonly associated with infrastructure, travel and logistics, manufacturing and retailing.
Commonly referred to as “supervisors”, “coordinators”, and “forepersons”, graduates with a certificate in frontline management can receive salaries as:
Retail supervisors oversee and coordinate the activities of retail sales workers.
According to the Australian government website “Job Outlook“, retail supervisors working full time earn approximately $923 per week, minus tax. They have 39.7average weekly working hours, whilst all occupations have 41.3 hours.
Up to November 2017, prospective retail supervisors can count on above average employment prospects as well. During the next four years, however, employment prospects are expected to grow only moderately.
Call, Contact Centre and Customer Service Managers
Call, contact centre and customer service managers organise and control call or contact centre operations, review customer services, and maintain sound customer relations.
Full time call, contact centre, and customer service managers earn $1,468 per week, minus tax with 44.1 average weekly working hours.
Similar to prospective retail supervisors, prospective call, contact centre, and customer service managers can expect above average employment prospects up to November 2017.
Hotel Service Managers
Hotel service managers supervise and coordinate the activities of hotel service workers.
Full time hotel service managers earn $943 per week, minus tax, whilst working approximately 42.4 average weekly working hours.
Compared to the other occupations, prospective hotel service managers can count average employment prospects only up to November 2017. During the next four years, however, analysts expect employment prospects to grow very strongly.
With opportunities to work in different industries and earn a solid wage, the frontline management industry can be ideal for you. With that said, earn a certificate and find an occupation that best suits your skills and knowledge.